Delivery Information

Shipping Policy 


All orders are processed and dispatched within 1–2 business days (Monday to Friday, excluding public holidays, sale periods and product launches).

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Shipping Costs

We offer free standard shipping on all orders over $100 AUD (excluding shipping costs) in Australia and free shipping to the rest of the world on all orders of $150 AUD (excluding shipping costs).

For orders under $100 AUD:

  • Australia: Flat rate $11.00 AUD

  • New Zealand, USA, Canada, UK: Flat rate $30.00 AUD

  • Rest of World: From $30.00 AUD

Express shipping options are available at checkout for selected locations.

Estimated Delivery Times

  • Australia: 3–7 business days (Express: 1–2 business days where available)

  • New Zealand: 5–10 business days

  • International: 7–21 business days

Please note these are estimates only and delays may occur due to postal carriers, customs, or external factors outside our control.

Australia Orders

All Australian orders are shipped with tracking via Australia Post.

Signature on delivery is recommended to ensure your parcel arrives safely. If you choose ‘Authority to Leave’ at checkout, your parcel will be left at your address if deemed safe by the carrier.

Please note: selecting ‘Authority to Leave’ is done at your own risk. Little Acres Clothing Co is not responsible for lost or stolen parcels once delivery has been completed.

International Orders

All international orders are shipped with tracking. Signature on delivery may be required depending on the destination and carrier.

Customs duties, taxes, and import fees may apply and are the responsibility of the customer unless otherwise stated at checkout.

For US customers, duties and taxes may be calculated and included at checkout where applicable.

Please note that we may not be able to ship very large or heavy orders to certain locations. If there are any issues, we will contact you.


Delivery Responsibility

Once an order has been shipped and marked as delivered by the carrier, Little Acres Clothing Co is no longer responsible for any loss, theft, or damage to the parcel.

It is the customer’s responsibility to ensure a secure delivery location is available.


Incorrect Address

Orders will be shipped to the address provided at checkout. Little Acres Clothing Co is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address or being unclaimed, the product cost will be refunded minus shipping costs.


Shipping Delays

We use reputable carriers; however, we are not responsible for delays caused by shipping providers, customs processing, or unforeseen circumstances.


Missing or Delayed Parcels

If your order has not arrived within the expected time frame, please allow an additional 2 business days before contacting us.

Missing parcels must be reported within:

  • 30 days (Australia)

  • 60 days (International)

We will assist in lodging an investigation with the carrier where applicable.


Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number, photos, and a description of the issue so we can resolve it promptly.


Pre-Orders

If your order contains a pre-order item, the entire order will be shipped once all items are available. If you require items sooner, please place separate orders.


Order Changes & Cancellations

If you need to cancel or make changes to your order, please contact us as soon as possible. We cannot guarantee changes once an order has been processed.


Contact Us

For any questions regarding your order, please contact us via our Contact Us page with your order number. Our team will respond within 24–48 hours.